Delivery of your products is expected between 9 to 12 working days.

Please do not hesitate to write to us if the deadline exceeds this duration.

All our stuffed animals work with a 3 AAA battery system.

Upon presentation of proof, we will send you a new quality plush toy as a replacement. All details regarding returns are available in our return and refund policy at the bottom of the page.

Approximately 25 cm in height, depending on the model, an ideal and standard size for comfort.

Yes, all payments on our site are 100% secure. We use advanced encryption protocols (SSL) to protect your banking data. In addition, we collaborate with trusted payment providers recognized worldwide guaranteeing a secure and risk-free transaction. You can buy with complete peace of mind!

At Calina, we are a dynamic and passionate team, driven by a clear mission: your satisfaction. We believe that each customer deserves special attention, which is why we make it a point of honor to establish a close relationship with you. Understanding your expectations and needs is essential to offer solutions that bring you comfort, serenity and well-being.

Our commitment goes far beyond simple sales: we want to create a positive and reassuring experience, built on trust and listening. Each feedback from you motivates us to surpass ourselves and continue to develop quality products, designed for you and your loved ones.